

Cesar Romero
Community Manager professional with 10+ years of experience helping startups reduce churn and increase revenue through community-building strategies. Passionate about delivering transformational customer experiences, and turning a community into a startup's most important growth engine.
Are you a founder or executive struggling With:
- Acquiring and retaining new customers?
- Driving customer advocacy and referrals?
- Keeping your online community engaged?
- Quantifying the impact of your community?
The successful community roadmap
My design thinking approach towards building successful communities.
1Discovery
What are your current challenges or constraints on building community around your product or service?
2Definition & Planning
Setting community's purpose, vision, values, goals, metrics, and overall roadmap.
3Experience Design
Content strategy, member onboarding, recruiting and retention.
4Launch & Deliver
Launch your MVC (Minimum Viable Community), gather feedback, and continue enhancing the member experience.
5Management
Ongoing management and engagement plan.
- Portfolio
Mindvalley
Edtech SaaS Platform
Expanded product ambassador program from 5 to 30 ambassadors resulting in an enhanced engagement rate of 80% and 30% improved NPS scores.
myBasePay
B2B SaaS Platform
Developed and managed a comprehensive podcasting strategy resulting in 50% growth in customer acquisition
Executed innovative events & experiences for a SaaS platform resulting in 40% increased awareness🎯Orchestrated 15 industry expert panels with 120 stakeholders leading to 3 impactful partnerships
Testimonials
What other entrepreneurs and leaders are saying about Cesar's work
Elizabeth Flores
Artist, Storyteller, TEDx Speaker
What I appreciate most is Cesar's patience and flexibility when creating and marketing new events, his ability to excel in a team as well as on his own, his positive attitude during tough times and his willingness to do whatever it takes to make a project happen.
Jennifer Desimone
Director of Sales and Marketing at Shea Yeleen International
Cesar leadership skills range from not only working to make people feel inclusive and comfortable, but works with each person to empower them to embrace experiences outside of their comfort zone. This is the kind of leader every organization should have.
Timothy Gillespie
Asia Regional Manager at Under30Experiences
I've had the pleasure of knowing Cesar for 2 years, during which he has been instrumental in developing my managerial skills and has served as a mentor in on-boarding me at Under30Experiences. Above all, I was impressed with Cesar's ability to properly communicate and be patient. And, of course, his sense of humor and compassion for others. Cesar would be a true asset for any positions requiring leadership and adaptability.
Shams Naim
Automation Services Lead at Accenture
I have always been impressed with Cesar’s ability to create engaging experiences and bring people together, whether it be in exploring a foreign country or enjoying unique cuisines in our respective cities. In each scenario, while he may have been leading a group, there was a perceived 1:1 connection that kept me engaged and excited for what was to come.
Let's work together!
Are you ready to leverage the power of community to 10X your impact?
If YES, then let's talk 👇🏽
During our call, we can go over things like:
- Your community vision: where you want to go, where you are right now, and what's getting in the way of you achieving that vision.
- Community design principles.
- Anything else you'd like to talk about regarding community.
Thank you for visiting!
© 2023 Cesar Romero.